Get in touch

Real address. Real phone. Real reply.

We respond to every legitimate enquiry — riders, driver-partners, corporate clients, press, partnerships, and grievance redressal. Fastest reply is on WhatsApp Business.

Contact channels

Pick the channel that suits you.

Customer-support, partnerships, press, and grievance enquiries are all handled at the email and number below.

Phone & WhatsApp Business

Save the number to your phone — WhatsApp is our fastest support channel.

Email

Customer support, partnerships, press, grievance redressal — all handled here.

Operating hours

9:00 AM – 9:00 PM IST

Monday through Sunday. Aggregator-platform rides operate on each platform's own service hours.

Office

Where we work from.

Registered office & principal place of business

JBS Adventures LLP
B-660, WeWork HQ27
Sushant Lok Phase-1, Sector 27
Gurugram, Haryana 122009
India

Service area

Delhi NCR — including Delhi, Gurugram, Noida, Faridabad, and Ghaziabad.

Identification & compliance

Legal name: JBS Adventures LLP
Constitution: Limited Liability Partnership
GSTIN: 06AAUFJ0961D1ZB (Haryana)
DPIIT Recognition: DIPP194247
CII Membership: N8709P

WhatsApp Business — customer communication notice. We use WhatsApp Business as our primary customer communication channel. By messaging us at +91 83605 22645, you consent to receive responses about your booking, ride status, payment, and customer-support queries. We do not send promotional or marketing messages without prior opt-in. Reply STOP at any time to opt out. See our Privacy Policy for full details.

How to reach us

Different need, different door.

Riders

Book on Uber or Rapido — request a regular cab and you'll be assigned one of our EVs based on availability. For direct or intercity bookings, call or WhatsApp +91 83605 22645.

Driver-partners

WhatsApp +91 83605 22645 or email cs@jbsadventures.com to enquire about onboarding. We'll walk you through training and onboarding requirements.

Corporate clients

Email cs@jbsadventures.com with your company name, expected monthly volume, and primary pickup areas. We'll come back with a tailored proposal.

Press & partnerships

Email cs@jbsadventures.com. Charging-infrastructure operators, fleet OEMs, and policy stakeholders are particularly welcome.

Grievance officer

Email cs@jbsadventures.com. See our Privacy Policy for the full grievance redressal process under India's Digital Personal Data Protection Act, 2023.

Investors

Email cs@jbsadventures.com with a brief about your fund, mandate, and stage. We respond personally to every relevant enquiry.