How to ask JBS Adventures LLP to delete the personal data we hold about you — and what we are required to keep under India's Goods and Services Tax law.
Last updated: 17 May 2026 · Effective date: 17 May 2026
You have the right to ask JBS Adventures LLP (“JBS Adventures”, “we”, “us”, “our”) to delete the personal data we hold about you. This page explains exactly how, what we delete, what we are legally required to keep, and how long the whole process takes. It is published in addition to our Privacy Policy and operates under India's Digital Personal Data Protection Act, 2023 (the “DPDP Act”).
Send an email to cs@jbsadventures.com with the subject line “Data deletion request”. Include:
Sample email body:
To: cs@jbsadventures.com
Subject: Data deletion request
My mobile is +91 98XXX XXXXX. My name is <your name>. Please delete my personal data from JBS Adventures records.
We acknowledge every request within 3 business days and complete the deletion within 7 business days of the original email reaching us. We may ask one verification question first — for example, the date of your last booking or a reply from your WhatsApp number — to make sure the request actually came from you and not a third party impersonating you.
If you have ever booked a cab with us, used our WhatsApp Business service, or interacted with our drivers, we may hold:
On a verified deletion request, we scrub:
The deletion is logged in our internal audit register so that, if a regulator ever asks, we can prove what was deleted, when, and by which staff member.
Under Rule 56 of the Central Goods and Services Tax Rules, 2017 (read with Section 35 of the CGST Act, 2017), a GST-registered business is required to retain its tax invoices, credit notes, debit notes, and related records for a minimum of six (6) years from the due date of furnishing the annual return for the financial year in which the document was issued. In practice this means:
This retention is strictly limited to what tax law requires and is not used for marketing, profiling, or any other purpose.
To operate the WhatsApp booking service we rely on:
When you ask us to delete, we do not delete on these third parties' behalf — they each have their own deletion processes. Links above. If you'd like help finding the right page on any of them, write to cs@jbsadventures.com and we will point you to it.
We will only reject a deletion request if (a) we cannot verify that the request came from the actual data subject, (b) the data is required to defend an ongoing legal claim or to comply with a regulatory order, or (c) the only data we hold falls entirely within the GST retention window described in Section 5. We will explain the reason in our reply, and you have the right to escalate to the Data Protection Board of India under the DPDP Act, 2023.
If you would like to see exactly what data we hold about you before deciding whether to delete it, write to the same address with subject line “Data access request” and we will send you a one-page summary within 7 business days. This is your right under Section 11 of the DPDP Act.
For data deletion, data access, or any privacy question:
